UAE Shipping & Fulfillment Policy

1. Domestic Coverage (All 7 Emirates)

Aurelle Cosmetics Trading FZ-LLC fulfills domestic retail and wholesale orders to all 7 Emirates: Dubai, Abu Dhabi (including Al Ain), Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

2. Delivery Timelines & Dispatch

• Same-Day Dubai Dispatch: Available for orders placed prior to 2:00 PM GST (Saturday through Thursday).
• Standard UAE Delivery (24 to 48 Hours): Flat-rate courier delivery across all other mainland areas.
• Western Region & Remote Island Deliveries: May require an additional 24 to 48 hours depending on courier schedules.

3. Shipping Fees & Free Delivery Threshold

All orders totaling AED 199 or more qualify automatically for Free Standard Shipping across the United Arab Emirates. Orders below this threshold incur a flat shipping fee of AED 20.

4. Temperature-Controlled Integrity

Because cosmetic formulations, organic botanicals, and perfumes are sensitive to high ambient heat, our delivery fleet operates air-conditioned and climate-controlled transport to safeguard product efficacy.